FREQUENTLY ASKED QUESTIONS
No, you don’t. Browsing on the website doesn’t require registration. Without being logged in you can view products, photos, blogs, etc. But in order to purchase products, you must register. If you create your profile on Outback Motortek, not only you can order products but you can also get newsletters about the latest deals and products.
After providing us a few personal details, registration is easy, quick and convenient. It’s important to note that registration, logging in, shopping and browsing go through a so-called Secure Sockets Layer (SSL), thus your personal information is guaranteed to stay safe. Also, your personal information shall never be distributed to any third party.
3. The confirmation link that I was provided with in the email after registration is not working. How to proceed?
If you cannot confirm your registration after clicking on the link, please contact us. All you have to do is write us an email using the same exact email you’ve tried to register with and we will activate your profile. In this case, please provide us with your personal information that’s required to get you registered.
If you’ve already registered on Outback Motortek but have forgotten your password, please click on the “Forgotten Password” link, provide us your email and we will assign you a new password. With this password you can log in to Outback Motortek. The new password can be changed under “My Account” by clicking on “Change your Password”.
If you wish to cancel the newsletter, please go to “Subscribe and unsubscribe newsletter” in your profile.
Yes, you can. Proceed to “Edit your account information” and you will be able to modify all your personal details but your email, under the “My Account” menu.
Yes. If you wish to delete your profile, please log in and proceed to “Delete Your Account” menu.
8. I would like to order a product from Outback Motortek but it’s Out of Stock / In Development. Can I pre-order the product?
You can register to be notified by email whenever a product becomes available.
Due to extreme costs of shipping during current times, we charge an adjusted flat rate based on box size and location: Hawaii and Alaska are considerably more expensive than the low/48. Shipping costs reflect a percentage of import costs and shipping to customers.
You should receive a notification from UPS Quantum Ship Notification or an email with a tracking number.
In case you’ve just added your desired products to the shopping cart but you’re yet to pay, you are able to make changes to your order. Click on your shopping cart and you can change the quantity (-/+) or simply remove (x) any item displayed, individually.
If you would like to change the options (colour, size, etc.) of any of your products, please remove it from the shopping cart, look up the desired product again and choose your preferred options. The updated item will be added to the shopping cart.